573 Putnam Pike
Greenville, RI 02828
Phone: 401-949-3630
Fax: 401-949-0530

Encore Search:
Classic Catalog & View your patron record here

 

Hours
Mon, Tue, Wed, Thurs
10 a.m. - 8 p.m.
Friday and Saturday
10 a.m. - 5 p.m.
Sunday 1-5 (Sept.-May)

Contacts
Driving Directions
Site Map

Borrowing Policies
Item Loan Period Maximum Renewal Overdue
7 Day Books 7 days No Limit Yes 10¢/day
Books 3 weeks 3 per subject of non-fiction 1 10¢/day
Adult & YA Magazines 1 week No limit 1 10¢/day
Children's Magazines 3 weeks No limit 1 10¢/day
Entertainment DVDs 7 days 5 per family No $2.00/day
Entertainment VHS 7 days No Limit No $2.00/day
How-to Videos 7 day 3 per subject 1 $2.00/day
Music CDs 3 weeks No limit 1 10¢/day
Audiobooks 3 weeks No limit 1 10¢/day
E-Readers 7 days 1 per family 1 $2.00/day
Telescope 7 days 1 per family No $2.00/day
Puzzles 3 weeks No limit 1 10¢/day
Computer Software 7 days 2 per family 1 $2.00/day
Museum Passes 1 day 1 per family No $5.00/day
Microwave Leakage Detec. 7 days 1 per family No $2.00/day
Laptops (in house use only)        
1 Day DVDs       $1.00/day

Maximum Charges
Books: $3.00 per book
Maximum overdue charge for all books due on a common due date is $10.00
Maximum overdue charge per video is $10.00

Renewals
Most library materials may be renewed once (see the above chart). Renewals may not be possible if there is a waiting list for the specific item, or if the owning library does not allow renewals.

Telephone renewals are available during library hours. Renewals are available on the online catalog, or through the auto telephone renewal service. To use the auto renewal service call (401) 736-0965 or Toll Free: 1-800-359-3090.

Returns
Books may be returned to any public library that participates in the OSL system. It is best to check with each owning library about their policies. Some libraries require their AV items be returned to their location. Greenville Library books & AV may be returned at other OSL libraries. When returning materials inside the library please put them in the book drop, do not leave them on the counter.

Book Drop
For your convenience the book drop is open 24 hours a day. It is located to the left of the main entrance of the building. Most items can be returned in the book drop. Telescopes, E-Readers, Museum Passes, and Microwave Leak Detectors must be returned inside the building.

Items returned in the book drop before the library opens will be credited as being returned the previous day. If for any reason the book drop is overflowing please do not leave items outside, hold on to them and contact the library. You will be held responsible for any items left outside.

Reserves
Most circulating materials may be reserved. Some libraries do not allow reserves on their items, and your request may be denied for this reason. If you place a hold on a Greenville item from home, which shows a status of available, please keep in mind that it may not be pulled by the time you come in to pick it up. To ensure your item is waiting for you please call the library and a staff member will be put it aside for you. Items may be reserved over the phone and held up to 7 days. When placing a reserve on an item with an available status at another library the average wait time is 2-5 business days.

 

Library Cards


Rhode Island Residents
To obtain a free OSL library card please visit the Welcome Desk inside the library. You will need to fill out an application, provide positive identification and proof of your current Rhode Island address. For children under the age of 18 years old a signature of the parent or guardian is required.

Non-Rhode Island Residents
Non-residents who pay property taxes in Rhode Island may obtain an OSL library card at no charge with proof of property taxes paid. All other non-residents may obtain a statewide OSL library card for an annual fee of $115. A local-use only card, allowing access to only Greenville Public Library materials, may be obtained for a yearly fee of $40.00.

Temporary Library Card
Rhode Island Residents that do not have a library card can register for a temporary card online. A temporary library card grants limited privileges. Holds placed with a temporary card are active for 30 days. You must show a valid Rhode Island ID and proof of address at your local library to get a permanent card. This must be done within 30 days or the temporary card will be deleted. If you are not sure if you still have an active library card please contact the library to check.

Lost/Replacement Library Card
If you have lost your library card call the library immediately to report it missing. After being notified, the library will not allow anyone to use your card. If you do not report your card missing, you will be held responsible for any items checked out on your card. There is a $1.00 fee to replace a lost library card.

 

Lost Items

Greenville Library Lost or Damaged Items
If you have lost an item belonging to the Greenville Library you have two options. You can pay for the missing item or replace it. If you choose to replace the item you should notify the library. You can buy a gently used copy of the same item or a brand new one. If the item is not replaced or paid for you may be referred to a collection agency.

Lost or Damaged Item from another OSL library
If you have lost an item belonging to another OSL library you will need to contact the owning library to see what your options are. Most libraries require you to pay for the item, a handful allow replacement copies.

Paying Library Fines & Other Fees Online

How can I pay my library fines and fees online?
You can now pay your fines online by going to the catalog and clicking on My Library, then My Account (located on the upper left). You will need to enter your library card and pin number, you will then have access to several options, including "Pay Online."

What forms of payment are accepted for online payments?
The Library accepts MasterCard, Visa, and Discover cards.

Is a service fee charged when paying fines online?
No, the library will not charge an additional service charge when paying fees online.

Is there a minimum fine amount that can be paid online?
Yes, the minimum payment amount is $1.01. Once you’re in My Library Account, when you click Pay Online, all fines are pre-selected. If you do not wish to pay all of the fines, you can "uncheck" the fines you do not wish to pay at this time and hit recalculate to pay only the checked, selected fines. Each selected fine must be paid in full - you cannot pay a partial amount on a selected fine.

I have fines on my account but the Pay Online button does not show.
There is minimum payment amount is $1.01.  If your fines are not at least this amount, the Pay Online button will not appear.

Can I get a refund for my online payment?
No, the Library is unable to issue credit or debit card refunds.

Why do the fines I just paid still appear on the "My Library Account" screen?
You must "refresh" that screen. When you do, it will accurately reflect your payment.

How do I get a receipt when I pay my fines online?
If you include an email address with the credit card information you submit, a receipt will be sent automatically to that email address. A payment receipt also displays online and may be printed. (NOTE: if you are using a computer within the library, please contact a staff member regarding a print-out of your receipt.)

What does the error message below mean?
There is a problem with your patron record - payment not made - please see librarian for assistance.

This indicates the system was unable to access your library card record. Please try again later. If you continue to see this message after attempting payment again, contact your library. As long as the error message displays, no payment is processed and no fines are cleared.

What happens if I receive a message that the transaction was declined?
Your fines and fees will remain on your account. Click on the VeriSign link for more information on possible reasons why the transaction was declined.


Questions?
Please call the Circulation Desk with any questions regarding our Circulation policies:

(401)949-3630 Ext. 1